Hi my Snapchat got hacked about like a year ago with a link that they were sending. I'v...

GetHuman-paolaoli's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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GetHuman-paolaoli's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-paolaoli will want to follow the link below to head to their help center. We will check on GetHuman-paolaoli later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-paolaoli may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-paolaoli's own words
Hi my Snapchat got hacked about like a year ago with a link that they were sending. I've tried numerous things & I've emailed Snapchat before about it. When I tried getting my account back i couldn't because the email & the phone number that I used for that account I no longer have it and I am trying to get that account back i had some important information in their that I need if y'all could please help me get my account back. My account name is Ingridlovesyall. Thank you.
GetHuman-paolaoli did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-paolaoli
Oct 18th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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GetHuman-paolaoli started working on this issue
Oct 18th, 2018 12:48am