I updated my Snapchat and it logged me out. I cannot remember my password and when i cl...
GetHuman-catielaw's customer service issue with Snapchat from October 2018
Help with my Snapchat issue
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GetHuman-catielaw's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-catielaw will want to follow the link below to head to their help center. We will check on GetHuman-catielaw later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-catielaw may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-catielaw's own words
I updated my Snapchat and it logged me out. I cannot remember my password and when i click on forgot my password i put in my number and email and it says it’s invalid. I don’t see how y’all expect us to have the same password and email as the ones when we sighted up for Snapchat. I would really appreciate it if y’all could email me back and help me log back into Snapchat with a new password
GetHuman-catielaw did not yet indicate what Snapchat should do to make this right.
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