I updated my Snapchat and it logged me out. I cannot remember my password and when i cl...

GetHuman-catielaw's customer service issue with Snapchat from October 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-catielaw's own words
I updated my Snapchat and it logged me out. I cannot remember my password and when i click on forgot my password i put in my number and email and it says it’s invalid. I don’t see how y’all expect us to have the same password and email as the ones when we sighted up for Snapchat. I would really appreciate it if y’all could email me back and help me log back into Snapchat with a new password
GetHuman-catielaw did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-catielaw
Oct 17th, 2018 - 5 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
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GetHuman-catielaw started working on this issue
Oct 17th, 2018 4:52pm