My ex boyfriend hacked into my Snapchat and I am unable to get back in because he has c...

GetHuman-n_saleh's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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GetHuman-n_saleh's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-n_saleh will want to follow the link below to head to their help center. We will check on GetHuman-n_saleh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-n_saleh may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-n_saleh's own words
My ex boyfriend hacked into my Snapchat and I am unable to get back in because he has changed the phone number as well as the email address on my account . I cannot even reset my password because there’s is no phone number nor email address that is “valid” due to him changing my information . I need help with this problem as soon as possible . Many dog my friends have reported it hacked and yet it is still in use . It needs to be handled immediately . The user name is nadoosh*time
GetHuman-n_saleh did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-n_saleh
Oct 15th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 4 customers so far
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Timeline
GetHuman-n_saleh started working on this issue
Oct 15th 7:53pm