Hi, I've been trying to get help for over a day. My account has been locked saying it w...
GetHuman-larabone's customer service issue with Snapchat from October 2018
Help with my Snapchat issue
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GetHuman-larabone's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-larabone will want to follow the link below to head to their help center. We will check on GetHuman-larabone later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-larabone may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-larabone's own words
Hi, I've been trying to get help for over a day. My account has been locked saying it was part of a number of accounts detected of being spam. I haven't been able to get my account back, I haven't broken any rules or downloaded any third party apps. It's a legitimate account and I really would like to have it back. I was notified someone had logged into my account from a different state so I changed my password. I don't know if someone else was using my account and that's why it's been locked, but please please help me get it back
GetHuman-larabone did not yet indicate what Snapchat should do to make this right.
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