hello Snapchat, *My Snapchat. is locked because I accidentally downloaded a third-part...
GetHuman-karsonsi's customer service issue with Snapchat from October 2018
Help with my Snapchat issue
First: share to improve GetHuman-karsonsi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-karsonsi's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karsonsi will want to follow the link below to head to their help center. We will check on GetHuman-karsonsi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-karsonsi may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-karsonsi's own words
hello Snapchat, *My Snapchat. is locked because I accidentally downloaded a third-party app. i had no intention of using this app is was a complete Accident. I have deleted all of the same party accident. I have deleted The app, and it still will not let me into my account. So please please please get my account back I have lots of important*personal things in that account so I beg of you please unlock my account. Thank you i am not a robot
GetHuman-karsonsi did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-karsonsi fixed the problem
We are waiting for GetHuman-karsonsi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.