Help me please!!! I can’t login into my account. I know my password is correct but when...

GetHuman-lesvelaz's customer service issue with Snapchat from October 2018

Help with my Snapchat issue
The issue in GetHuman-lesvelaz's own words
Help me please!!! I can’t login into my account. I know my password is correct but when I click the “I don’t know my password” it gives me two options *) change it via email *)change it via phone so I clicked both of them and when I enter the correct email*phone it says it’s invalid and that it’s not verified. This is really urgent bc I have streaks and many friends that I won’t be able to EVER AGAIN get their Snapchat due to distance I also have many important group chats. I sent y’all an email as well as a message through twitter sorry but this is really urgent I have many memories in there
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Customer service issue
Reported by GetHuman-lesvelaz
Oct 12th, 2018 - 3 mons ago
I have an issue with Snapchat too
Seen by 3 customers so far
Similar issue to 17508 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-lesvelaz started working on this issue
Oct 12th, 2018 11:51pm
GetHuman-lesvelaz indicated the issue is not fixed yet.
Oct 14th, 2018 5:57am