There was no hour glass when i last seen it plus the snapchat app was glitching when i...

GetHuman-rahulv's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rahulv will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rahulv can let us know if they help or not.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-rahulv's own words
There was no hour glass when i last seen it plus the snapchat app was glitching when i did try to go on it. please the streak really meant alot to us and now she will not message me back or pick up my calls i really badly need your help if not to our original streak if you can do close to it like *** i would be grateful i really need this and she is very stubborn and i promised i would never break it and i didn't even know it broke as last time i checked that day in the morning it was good i understand the messages are not snaps but i didn't even get to message her i went to bed after back to back major tests and essays due i really need this streak back please i am truly begging you anything i can do to get this streak back please let me know i really badly need this, the streak was between me username : rahul.v** and username: hatwalx please give me a reply and thank you if you can**Rahul.v**
GetHuman-rahulv did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-rahulv
Oct 12th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 17491 others
0 customers following this
Timeline
GetHuman-rahulv started working on this issue
Oct 12th, 2018 7:22pm

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