I left my cell phone at a girl's house and forgot it. She's in a whole different city t...

GetHuman-beemackb's customer service issue with Snapchat from October 2018

25 views | 17355 similar | 0 following
Help with my Snapchat issue
First: share to improve GetHuman-beemackb's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-beemackb's own words
Get my account back. ... I left my cell phone at a girl's house and forgot it. She's in a whole different city than I am now. She went to my snapchat and posted some private pictures on my snapchat and I didn't know about it until today. Now it says my account "baebaebrandon" does not exist and it won't let me sign into snapchat. I really need my snapchat account cause I had it for a long time and I have so much history on there. I don't understand why snapchat would delete my account just because somebody posted my pictures. Please help me. I don't know what email or phone number I used to sign up for that snapchat. I had it since **** but I never changed the phone number or email.
My snapchat has a lot of history with me and personal information that I want to keep.
Helping me get my account back.
I follow all the rules on posting content. I make sure snapchat is a safe place.
Looking on snapchat support site. Didn't find anything helpful.
How GetHuman-beemackb fixed the problem

We are waiting for GetHuman-beemackb to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-beemackb fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-beemackb
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 17355 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman-beemackb started working on this issue
Oct 10th, 2018 9:18pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers