I left my cell phone at a girl's house and forgot it. She's in a whole different city t...

GetHuman-beemackb's customer service issue with Snapchat from October 2018

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Waiting to see what went wrong with our suggestion for how to get Snapchat help.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-beemackb's own words
Get my account back. ... I left my cell phone at a girl's house and forgot it. She's in a whole different city than I am now. She went to my snapchat and posted some private pictures on my snapchat and I didn't know about it until today. Now it says my account "baebaebrandon" does not exist and it won't let me sign into snapchat. I really need my snapchat account cause I had it for a long time and I have so much history on there. I don't understand why snapchat would delete my account just because somebody posted my pictures. Please help me. I don't know what email or phone number I used to sign up for that snapchat. I had it since **** but I never changed the phone number or email.
My snapchat has a lot of history with me and personal information that I want to keep.
Helping me get my account back.
I follow all the rules on posting content. I make sure snapchat is a safe place.
Looking on snapchat support site. Didn't find anything helpful.
I have an issue with Snapchat too
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Customer service issue
Reported by GetHuman-beemackb
Oct 10th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 11 customers so far
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-beemackb started working on this issue
Oct 10th, 2018 9:18pm