Somebody hacked my sister snap posting her nudes can y’all help us get back in her snap...

GetHuman-shaquaja's customer service issue with Snapchat from September 2018

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GetHuman-shaquaja's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shaquaja will want to follow the link below to head to their help center. We will check on GetHuman-shaquaja later to make sure it's all set or try to help escalate.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-shaquaja's own words
Somebody hacked my sister snap posting her nudes can y’all help us get back in her snap please because they being annoying posting and writing us all day
GetHuman-shaquaja did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-shaquaja
Sep 28th, 2018 - 3 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 16073 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-shaquaja started working on this issue
Sep 28th 12:48pm