My account was hacked. Somebody changed my password and email address. I'm unable to ge...

GetHuman-nharring's customer service issue with Snapchat from September 2018

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Help with my Snapchat issue
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GetHuman-nharring's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nharring will want to follow the link below to head to their help center. We will check on GetHuman-nharring later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nharring may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-nharring's own words
My account was hacked. Somebody changed my password and email address. I'm unable to get into my account.
GetHuman-nharring did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-nharring fixed the problem
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Customer service issue
Reported by GetHuman-nharring
Sep 28th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
Similar issue to 16070 others
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Timeline
GetHuman-nharring started working on this issue
Sep 28th 12:37pm