Me and my friend had a *** day streak, we both sent streaks today and our streak has be...

GetHuman1220581's customer service issue with Snapchat from September 2018

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The issue in GetHuman1220581's own words
Me and my friend had a *** day streak, we both sent streaks today and our streak has been lost. I don’t understand why and it’s my longest streak and is very important to me. I would really appreciate it if I can have the streak back. there was no timer or anything that I noticed. please if there’s anyway to restore it I would really appreciate it. **Thank you
GetHuman1220581 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1220581
Sep 28th, 2018 - 2 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
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GetHuman1220581 started working on this issue
Sep 28th 12:19am