The privacy settings in my snap chat account have been altered. I am the only one with...

GetHuman1203086's customer service issue with Snapchat from September 2018

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Help with my Snapchat issue
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GetHuman1203086's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1203086 will want to follow the link below to head to their help center. We will check on GetHuman1203086 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1203086 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1203086's own words
The privacy settings in my snap chat account have been altered. I am the only one with access to my account and have not touched my settings. Please provide some type of explanation for this occurrence. I'm certain I am not the only one that has ever had this happen to them. *Also, my bitmoji person's clothes have changed. Again, I am the only one with access to my account, and have not altered with my settings what so ever.**Thank you
GetHuman1203086 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1203086
Sep 25th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 1 customer so far
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Timeline
GetHuman1203086 started working on this issue
Sep 25th 7:45pm