i’m locked out of my account and i wasn’t on it the whole day. i think it’s hacked. i c...

GetHuman-chloecol's customer service issue with Snapchat from September 2018

15646 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman-chloecol's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chloecol's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chloecol will want to follow the link below to head to their help center. We will check on GetHuman-chloecol later to make sure it's all set or try to help escalate.
The issue in GetHuman-chloecol's own words
i was trying to log into my account and it popped up that it’s locked ... i’m locked out of my account and i wasn’t on it the whole day. i think it’s hacked. i changed my password a couple days ago and i didn’t tell anyone what it was. PLEASE unlock my account. my username is chloe.*****. i need to get back in because i have streaks to keep and snap is the only way i talk to some of my friends
i’ve had snapchat ever since **** and nothing like this ever happened before
I have an issue with Snapchat too
How GetHuman-chloecol fixed the problem
We are waiting for GetHuman-chloecol to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-chloecol fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-chloecol
Sep 24th, 2018 - 4 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 15646 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-chloecol started working on this issue
Sep 24th, 2018 7:55pm