My name is Michael Sedor, I am the eighth grade dean at Brooks Middle School in Bolingb...
GetHuman-sedormt's customer service issue with Snapchat from September 2018
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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sedormt will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sedormt can let us know if they help or not.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-sedormt's own words
Stop bullying ... My name is Michael Sedor, I am the eighth grade dean at Brooks Middle School in Bolingbrook, IL. I have an issue with some students being harassed and bullied through snapchat using a fake * anonymous account. This occurred a week ago and was reported. Now the person made a second account called unkonwn***, they are continuing to make harassing comments and bullying, and have threatened my two students with harm. The anonymous person is saying they will stab them and or shoot them. Obviously the fact that bodily harm was threatened is a huge concern. I don't believe that the person will actually commit to harm, and is just trying to scare the girls, but I don't want to take that chance. I need the name of the person or IP address so that we can put an end to the issue and make sure that my school is safe.
The person who is committing this issue is making new fake accounts and harassing and scaring my students.
GetHuman-sedormt did not yet indicate what Snapchat should do to make this right.
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