I got an email from you saying someone tried logging in under my account, thing is I ne...

GetHuman-nakeyswi's customer service issue with Snapchat from September 2018

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The issue in GetHuman-nakeyswi's own words
I got an email from you saying someone tried logging in under my account, thing is I never signed up for IG and someone is using my email address as their own. I have no idea who this person is & I'm only aware of this because of the email that was sent to my acct.******Hi mithuncastle,**It seems like you're having trouble logging into Instagram. We can help you get back into your account.***Log in as mithuncastle************You can also reset your Instagram password.Don't want us to send you emails like this?********** Instagram, * Hacker Way, Menlo Park, CA *******This message was sent to *****@***.com and intended for mithuncastle. Not your account? Remove your email from this account.******My name is Tracy McCarty and I am the correct & current owner of this email account & want any accounts related to this email account deleted.
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Customer service issue
Reported by GetHuman-nakeyswi
Sep 24th, 2018 - 4 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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GetHuman-nakeyswi started working on this issue
Sep 24th, 2018 1:10pm