Hello. Well it all started back in second grade when I wanted to make a snapchat and so...

GetHuman1187289's customer service issue with Snapchat from September 2018

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Help with my Snapchat issue
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GetHuman1187289's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1187289 will want to follow the link below to head to their help center. We will check on GetHuman1187289 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1187289 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1187289's own words
Hello. Well it all started back in second grade when I wanted to make a snapchat and so I put my username as a very embarrassing statement and later on I realized I can’t change the username. Now I don’t want to delete the account because I’ve had it for long time and I don’t want to lose all the data. I know it’s for security reasons that it’s not available to change your username but I know a lot of people that have stopped using snapchat because of this issue and I do too. I’m embarrassed whenever someone asked for my snapchat, and yes I know about scanning the snapcode. So could you please reconsider the ability to change your password because you could get a lot more people hooked on snapchat rather than Instagram.
GetHuman1187289 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Customer service issue
Reported by GetHuman1187289
Sep 23rd, 2018 - 2 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman1187289 started working on this issue
Sep 23rd 3:33pm