This your responsibility, not the consumer. Especially, when most of your users are minors.

GetHuman-raeevans's customer service issue with Snapchat from September 2018

Help with my Snapchat issue
The issue in GetHuman-raeevans's own words
I don’t have Snapchat, but my concern is how the service can be manipulated by other users. I saw someone send something to another person by editing the name on the snap and send it to another person. The person who received the snap thought it came from the sender when in actuality it didn’t, where are your safety guards? That can be very dangerous and hurtful to someone. You have these type of loop holes in place which don’t protect people. What can you do to fix this?
GetHuman-raeevans did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-raeevans fixed the problem
We are waiting for GetHuman-raeevans to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-raeevans
Sep 23rd, 2018 - 4 mons ago
I have an issue with Snapchat too
Seen by 4 customers so far
Similar issue to 15467 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-raeevans started working on this issue
Sep 23rd, 2018 11:16am
GetHuman-raeevans indicated the issue is not fixed yet.
Sep 25th, 2018 10:03am