Good Afternoon,* My name is Michael. I just recently bought a pair of Snapchat...

GetHuman-soccermi's customer service issue with Snapchat from September 2018

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The issue in GetHuman-soccermi's own words
Good Afternoon,* My name is Michael. I just recently bought a pair of Snapchat Spectacles at a Purdue bookstore. I was so excited to charge them and use them. I got a pair of the original spectacles (the Coral Pair). I unboxed the Spectacles and found that the Specs charge fine but the charging case won’t charge at all. There is no plastic in the way nor dust. I then later went to see if I could make a return online but I need an order ID but I was never given one because I did not order these online nor was there an ID on the receipt. I was just emailing you to see what the process is for getting a new charging case. I have also tried holding the button on the case for **-** seconds and nothing has seemed to work. Please respond ASAP.*Greetings, * Michael Semeyn
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Customer service issue
Reported by GetHuman-soccermi
Sep 23rd, 2018 - 4 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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GetHuman-soccermi started working on this issue
Sep 23rd, 2018 3:33am