A few months ago, someone kept changing the birthday on my account many times and ended...

GetHuman-karitina's customer service issue with Snapchat from September 2018

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The issue in GetHuman-karitina's own words
A few months ago, someone kept changing the birthday on my account many times and ended up putting the wrong birthday, this person had access to my phone at first so that is why they were able to change it. But now I can’t change my birthday and it is coming up soon and people want to be able to use those fun filters for my birthday. I would appreciate it if you can please let me change my birthday to what my actual birthday is.
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Customer service issue
Reported by GetHuman-karitina
Sep 22nd, 2018 - 2 mons ago
I have an issue with Snapchat too
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GetHuman-karitina started working on this issue
Sep 22nd 4:37pm