Since yesterday night, I haven't been able to get on Snapchat. Every time I click on th...

GetHuman-mherr's customer service issue with Snapchat from September 2018

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Help with my Snapchat issue
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The issue in GetHuman-mherr's own words
Since yesterday night, I haven't been able to get on Snapchat. Every time I click on the app to open it, it immediately crashes. Sometimes the crashed snapchat screen will pop up randomly when I'm not using it. I have cleared the cache, force stopped it, restarted my phone, toggled airplane mode off and on. Nothing has worked, and I would really like to use this app. It has been super frustrating as nothing has worked. It doesn't stay open for more than a millisecond before crashing. Please help.
GetHuman-mherr did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Snapchat

Customer service issue
Reported by GetHuman-mherr
Sep 21st, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 5 customers so far
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Timeline
GetHuman-mherr started working on this issue
Sep 21st, 2018 6:22pm