I want to log into my account but I don’t know my password. Every time I try to hit for...

GetHuman1175629's customer service issue with Snapchat from September 2018

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The issue in GetHuman1175629's own words
I want to log into my account but I don’t know my password. Every time I try to hit forget my password and do it via email it says it to my old phone. I never changed my old phone number to my new phone number so it’s sending it to my old phone and I don’t have that phone anymore what do I d I want to log into my account but I don’t know my password. Every time I try to hit forget my password and do it via email it says it to my old phone. I never changed my old phone number to my new phone number so it’s sending it to my old phone and I don’t have that phone anymore.
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Customer service issue
Reported by GetHuman1175629
Sep 21st, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
Similar issue to 15232 others
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Timeline
GetHuman1175629 started working on this issue
Sep 21st, 2018 1:54pm