I got my phone stolen about a month ago and I recently got a new cellphone and a new nu...

GetHuman-luissriv's customer service issue with Snapchat from September 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-luissriv's own words
I got my phone stolen about a month ago and I recently got a new cellphone and a new number and I downloaded snapchat so I attempted to log in I do know my username(luiss*rivera**) and my password(*****s*Q) the only issue is that it doesn’t recognize the phone so it sends a verification code to my old number that I no longer have so I tried everything and still can’t manage to log in I do know the Emil thats with that account so I tried to see if there was a way I can have that verification code sent through my email instead of my old number so at this point I need your help thank you, hope your afternoon is going well.
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Customer service issue
Reported by GetHuman-luissriv
Sep 20th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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GetHuman-luissriv started working on this issue
Sep 20th, 2018 8:54pm