So I tried to log into an account (dino.lex) and I knew the password and still can’t lo...
GetHuman1145720's customer service issue with Snapchat from September 2018
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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1145720 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1145720 can let us know if they help or not.
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Before contacting them, items GetHuman1145720 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman1145720's own words
So I tried to log into an account (dino.lex) and I knew the password and still can’t log in. I have a similar account (dino.lex**) which was supposed to been temporary. I thought I had deleted it, but apparently I didn’t. The dino.lex account is my primary account and I thought I had set my phone number (***)-***-**** because I tried to use that to reset my password. My dino.lex** account has my email (*****@***.com) which I thought I had put with my dino.lex account. Is there any way you guys can help me get my dino.lex account logged in again with that email and phone number and password reset? It would really help because that’s all I used to communicate with others mostly. I don’t know most of their usernames.
GetHuman1145720 did not yet indicate what Snapchat should do to make this right.
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