Hi there,**Since switching from iPhone to my current OnePlus * I have been experiencing...

GetHuman1141729's customer service issue with Snapchat from September 2018

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The issue in GetHuman1141729's own words
Hi there,**Since switching from iPhone to my current OnePlus * I have been experiencing connectivity issues with your app. It will work fine for a few hours at a time before all snaps that my account receives cease to appear on my phone, and all snaps that I attempt to send out fail. Uninstalling and reinstalling the app fixes this issue but this is not a viable long term solution in my eyes considering the regularity of the issue. At the moment I have no idea how to fix this problem, having already tried the common fixes listed online for similar issues multiple times. Snapchat is the only app that I have this recurring issue with. Any support you can give me is greatly appreciated.**Kind Regards, Matthew

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Snapchat

Customer service issue
Reported by GetHuman1141729
Sep 14th, 2018 - 4 years ago
I have an issue with Snapchat too
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Seen by 5 customers so far
Similar issue to 14347 others
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Timeline

GetHuman1141729 started working on this issue
Sep 14th, 2018 10:19am