I changed my phone number and I forgot to update it in my Snapchat account. Today I got...

GetHuman1181758's customer service issue with Snapchat from September 2018

Help with my Snapchat issue
The issue in GetHuman1181758's own words
I changed my phone number and I forgot to update it in my Snapchat account. Today I got a new phone and I’m trying to log in but it’s going to send my verification code to my old none working number. I tried to do things via email but I’m still being redirected to being sent a text verification code. Is there any way I can get my account back? I can prove my identity in any way!! The email I am using is the email associated with my Snapchat account Incase you wanted to check.
GetHuman1181758 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1181758
Sep 22nd, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 15328 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman1181758 started working on this issue
Sep 22nd, 2018 3:35am
GetHuman1181758 indicated the issue is not fixed yet.
Sep 23rd, 2018 4:48am
GetHuman1181758 indicated the issue is not fixed yet.
Sep 23rd, 2018 4:48am