Dear snapchat, I have had snapchat since I was in the fifth grade. I am now a sophomore...

GetHuman-acdubs's customer service issue with Snapchat from September 2018

Help with my Snapchat issue
The issue in GetHuman-acdubs's own words
Dear snapchat, I have had snapchat since I was in the fifth grade. I am now a sophomore in high school. Because of how young I was, my username is something that haunts me on a daily basis. All my friends mock me, I am humiliated when someone wants to add me, I cannot put it in my instagram bio. I am here, begging, please let me change my username. It is a constant reminder of every mistake I've ever made. I am desperate. Help.
GetHuman-acdubs did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-acdubs
Sep 3rd, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 7 customers so far
Similar issue to 13054 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-acdubs started working on this issue
Sep 3rd, 2018 9:07pm
GetHuman-acdubs indicated the issue is not fixed yet.
Sep 4th, 2018 10:07pm