When I upgraded my phone and tried to sign into snapchat, it said both my phone number...
GetHuman-ashdelp's customer service issue with Snapchat from September 2018
Help with my Snapchat issue
The issue in GetHuman-ashdelp's own words
When I upgraded my phone and tried to sign into snapchat, it said both my phone number and my email were not verified. I believe when I set up my snapchat I signed up through Facebook. I tried looking through Facebook to see if there is a way to link my snapchat back to my original account but haven't been able to find a way. I haven't been able to access my account with the username ashweepeehehe*, so made a new snapchat account adelponte* to see if I could somehow regain access to the original account and haven't had any luck. I would really like my old account back if that's possible. Due to this I have lost all my memories and snapchat friends, which is causing me to lose interest in snapchat altogether. I hope there is some way to recover my old account so I can start snapping again.
GetHuman-ashdelp did not yet indicate what Snapchat should do to make this right.
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