I logged out of my snapchat because i know my password and i wanted to create a new sna...

GetHuman1046289's customer service issue with Snapchat from August 2018

8 views | 12481 similar | 0 following
Help with my Snapchat issue
GetHuman1046289's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1046289 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1046289 can let us know if they help or not.
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The issue in GetHuman1046289's own words
I logged out of my snapchat because i know my password and i wanted to create a new snapchat. I created a new account with my same phone number and now that i am trying to log back in to my snapchat it is not letting me because the password is incorrect. So when i choose the recover option via phone number, it says it is not the phone number i verified, but it is the only phone number i have had for years and years. I cant verify by email because that gmail account no longer exists. now i have no way of getting back into my old one and i don't know what to do. i tried deleting my new account and changing the phone number on there but it still does not let me get back into my old one. my old accounts username was scynthia* with my old gmail account which is *****@***.com.

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Snapchat

Customer service issue
Reported by GetHuman1046289
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 12481 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman1046289 started working on this issue
Aug 28th, 2018 1:59pm
GetHuman1046289 indicated the issue is not fixed yet.
Aug 28th, 2018 3:01pm
GetHuman1046289 indicated the issue is not fixed yet.
Aug 28th, 2018 3:01pm
GetHuman1046289 indicated the issue is not fixed yet.
Aug 29th, 2018 3:23pm

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