My boyfriend is out at Phoenix which is a Marine training which lasts a week and he gav...

GetHuman1045763's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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GetHuman1045763's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1045763 will want to follow the link below to head to their help center. We will check on GetHuman1045763 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1045763 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1045763's own words
My boyfriend is out at Phoenix which is a Marine training which lasts a week and he gave me his Snapchat login info in order to take care of his streaks and it told me to verify my login because it says suspicious login with his phone number or his email and I do not have access to his email or his phone number and I really need to take care of your streaks otherwise he's going to come back and he's going to be really sad so if you guys could help me login cuz I have the password and the username I just can't verify it through email or phone number as quickly as you can that would be great.
GetHuman1045763 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1045763
Aug 28th, 2018 - 4 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Timeline
GetHuman1045763 started working on this issue
Aug 28th 11:22am