Hello I had a account which got hacked deeflowers** in about December or January. I cha...

GetHuman1045372's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman1045372's own words
Hello I had a account which got hacked deeflowers** in about December or January. I changed my email but I never verified it. Also I the number I had to that account I no longer have. So I was locked out and wasn’t able to get back in. I created a new Snapchat for that reason, but now I realized I don’t have any of my saved stories of my sons growing up & I would really love to retrieve those. Thank you
GetHuman1045372 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1045372
Aug 28th, 2018 - 4 mons ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 12458 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman1045372 started working on this issue
Aug 28th 6:33am
GetHuman1045372 indicated the issue is not fixed yet.
Aug 31st 8:14am