First off, I went to deactivate my account. The email that was on my Snapchat was a yah...

GetHuman-nkaelehn's customer service issue with Snapchat from August 2018

12457 similar
0 following
Help with my Snapchat issue
How did GetHuman-nkaelehn do it?
Waiting to hear how GetHuman-nkaelehn fixed the problem to share with other customers.
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-nkaelehn's own words
First off, I went to deactivate my account. The email that was on my Snapchat was a yahoo email that I do not remember the password to. So when I went to log back into Snapchat just to make sure I could get back in, it said that they would send me a confirmation code to that yahoo email to reactivate my account. Please please help me get back into my Snapchat. I do not want to lose my Snapchat memories (pictures and videos)! And if I could get logged back in, I will change that yahoo email to my gmail account instead. Thank you so much for your help!!
GetHuman-nkaelehn did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-nkaelehn fixed the problem
We are waiting for GetHuman-nkaelehn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-nkaelehn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nkaelehn
Aug 28th, 2018 - 4 mons ago
I have an issue with Snapchat too
Seen by 3 customers so far
Similar issue to 12457 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-nkaelehn started working on this issue
Aug 28th 6:28am
GetHuman-nkaelehn confirmed the issue is fixed. Hooray!
Aug 28th 7:31am