Hello, my name is Richard Lewis and my Fianc* name is Ashley Rouse. We just recently di...
GetHuman1044589's customer service issue with Snapchat from August 2018
3 views | 12431 similar | 0 following
Help with my Snapchat issue
GetHuman1044589's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1044589 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1044589 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1044589's own words
Hello, my name is Richard Lewis and my Fianc* name is Ashley Rouse. We just recently discovered that our under age daughter whom is only ** years old has been receiving and sending explicit pictures of herself and her close friends. We are devastated by this and knew we had to contact the friends parents who are also under age. While beginning to show the pictures on our daughters account that had pictures of the parents we are talking to, someone signed her out of the account. It wasn’t our daughter because all sources of technology have been taken from her. We believe one of the friends got wind and knew how to sign her out quickly to stop us from proceeding to inform the other parents, that indeed want to see the photos and have ever right to. We are extremely worried for our daughter as well as her closest friends. Is there a way we can get into her account through the company because our daughter will not tell us the password. Please contact us immediately so that we may know how to proceed. Thank you for your time.
GetHuman1044589 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1044589 fixed the problem
We are waiting for GetHuman1044589 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman1044589 indicated the issue is not fixed yet.
Aug 28th, 2018 1:45am
Change of Address? Free Concierge.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!