Me and hunter*henson** have had a snap streak for almost two years now, we lost it at...
GetHuman-paiton's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
The issue in GetHuman-paiton's own words
Me and hunter*henson** have had a snap streak for almost two years now, we lost it at *** days and we only lost it because something glitched. We both send constant pictures throughout the day to make sure we don’t lose it. This snap streak means a whole lot to us and we would like to get it back please. We know it was a glitch because the morning I went to send a snap it said *** and then later that night, after a whole day of snapping back in fourth it went to a snap streak of * days. Which in order for us to lose our streak it would not have went to four days. It was a glitch and I’ve tried to explain it over the snap chat feature for snap support but it sends me an automated message and it does not actually look into this problem the way I feel like it should be. Snap streaks are had to have and after having one for almost two years I feel like this is an instance that should be further looked into. Thank you for your help.
GetHuman-paiton did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-paiton fixed the problem
We are waiting for GetHuman-paiton to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.