My name is Breanna McGee I need to retrieve interaction between my account and another...
GetHuman-beemcgee's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
First: share to improve GetHuman-beemcgee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-beemcgee's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-beemcgee will want to follow the link below to head to their help center. We will check on GetHuman-beemcgee later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-beemcgee may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-beemcgee's own words
My name is Breanna McGee I need to retrieve interaction between my account and another Snapchat account. For example - chat history (dates), when we added*re-added or blocked one another from LAST year. I downloaded my data to retrieve this information but it only goes as far as the end of July - which is not helpful. My snapchat name is breezybee** - Snapchat v**.**.*. I will be using this information for court and need to get my hands on it ASAP.
GetHuman-beemcgee did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-beemcgee fixed the problem
We are waiting for GetHuman-beemcgee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.