My friend and I lost our streak of over *** days and I tried restoring it multiple time...

GetHuman1040246's customer service issue with Snapchat from August 2018

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The issue in GetHuman1040246's own words
My friend and I lost our streak of over *** days and I tried restoring it multiple times asking snapchat support for * days straight but they never did so our streak ended up starting all over as *. There was a glitch with our streak because neither of us lost any other streak besides each other’s which didn’t make sense bc we sent at least *-* snaps (that was not on chat) to each other that day. We also didn’t see any timer, the next morning we didn’t see our streak and was confused. So chanelly** and I janelle.amber would like for snapchat to restore our *** streak
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Customer service issue
Reported by GetHuman1040246
Aug 27th, 2018 - 4 mons ago
I have an issue with Snapchat too
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Seen by 4 customers so far
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GetHuman1040246 started working on this issue
Aug 27th 2:54am