My account has been hacked and was done so by the “hacker” reaching out to be through a...

GetHuman-mckeerya's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-mckeerya's own words
My account has been hacked and was done so by the “hacker” reaching out to be through a good friend of mines snap chat account. Then gained access to my account (along with a few other of her friends) then procceded to change the phone number to theirs, then quickly changing the password. And is now messaging people to gain access to their account using mine. Police reports have been filed as of Friday night. But snap chat is not opened until the business hours on Monday... HELP MY ACCOUNT NEEDS TO BE DELETED ASAP
GetHuman-mckeerya did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-mckeerya
Aug 26th, 2018 - 4 mons ago
I have an issue with Snapchat too
Fixed
Seen by 6 customers so far
Similar issue to 12239 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-mckeerya started working on this issue
Aug 26th 5:31pm
GetHuman-mckeerya indicated the issue is not fixed yet.
Aug 26th 7:42pm
GetHuman-mckeerya indicated the issue is not fixed yet.
Aug 26th 7:43pm