I believe my account has been hacked! My phone was not working earlier this morning so...
GetHuman-lexisan's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
How did GetHuman-lexisan do it?
Waiting to hear how GetHuman-lexisan fixed the problem to share with other customers.
The issue in GetHuman-lexisan's own words
I believe my account has been hacked! My phone was not working earlier this morning so I just decided to leave it home. Well I was worried that I would loose all of my streaks, so I asked * different friends if I could log into my Snapchat on their phone. It didn’t work because I had to vertify with my phone number. And I’m not complaining about that but when I got home my phone was working so I went to log back into my Snapchat but it said that my account was blocked. I have no idea why. I did nothing wrong and I’m worried I will loose all of my streaks!! Can you please help me unlock my Snapchat account!
GetHuman-lexisan did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-lexisan fixed the problem
We are waiting for GetHuman-lexisan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.