I have rebooted my phone, changed my internet, cleared my data and cache, I have done e...
GetHuman-annacier's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
The issue in GetHuman-annacier's own words
I was trying to view my friends stories. ... I have rebooted my phone, changed my internet, cleared my data and cache, I have done everything and it keeps saying problem with connection please retry. I cannot view my friends stories and I know they are my friend or it wouldn't let me message them. I cannot view snaps. I can see what people message me but I cannot see pictures they send me. I need this problem fixed. It's making me so upset cause I have used Snapchat for * years and it has never done this to me before. Can u please help?
This was frustrating because I have been trying to view my friends stories for about a week and it hasn't been working.
They could make this right by helping me figure out how to fix it.
I have been a customer for about * years.
I have tried to restart my phone, delete the app and reinstall it, clear cache, clear data, force stop, force stop Google play, clear cache on Google play, switched internet.
I have an issue with Snapchat too
How GetHuman-annacier fixed the problem
We are waiting for GetHuman-annacier to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.