I logged out of my account to keep a friend's streaks while she was at a camp, and now...

GetHuman1032552's customer service issue with Snapchat from August 2018

2 views
 | 
12022 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman1032552's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1032552's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1032552 will want to follow the link below to head to their help center. We will check on GetHuman1032552 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1032552 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1032552's own words
I logged out of my account to keep a friend's streaks while she was at a camp, and now that she's back I can't log in to my account. When I tried to reset my assword, because I regularly forget, it said "this isn't the mobile number you previously verified" even though I've reset my Snapchat password using that phone number before. I tried to use my email to reset my password with my email, but the same thing happened
GetHuman1032552 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1032552 fixed the problem
We are waiting for GetHuman1032552 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman1032552 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman1032552
Aug 24th, 2018 - 4 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 12022 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1032552 started working on this issue
Aug 24th 6:41pm