Ok i uninstalled my snapchat app by mistake bc my phone was frozen at tha time. Ive bee...

GetHuman1031803's customer service issue with Snapchat from August 2018

11999 similar
0 following
Help with my Snapchat issue
GetHuman1031803's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1031803 will want to follow the link below to head to their help center. We will check on GetHuman1031803 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1031803 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1031803's own words
Ok i uninstalled my snapchat app by mistake bc my phone was frozen at tha time. Ive been a snapchat customer for over a year and for that i forgot my password to my email. I think i signed up with *****@***.com so i couldn't log back in to my original account. My username is Mon****. I am simply trying to get back into my account on snapchat. I have a Galaxy S* edge android phone, don't know if that matters. My phone * is *** *** **** and my snapchat is linked to that * and it's telling me Oops it is not linked to my * as well. I would like to fix my problem. My email address i have access to is *****@***.com. Thanks you for your help..
GetHuman1031803 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1031803
Aug 24th, 2018 - 4 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 11999 others
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GetHuman1031803 started working on this issue
Aug 24th 4:05pm
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Aug 24th 4:05pm