Hello, my name is Alisya Yasmine and my snapchat username is sisialove, my account has...

GetHuman-ayasmin's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-ayasmin's own words
Hello, my name is Alisya Yasmine and my snapchat username is sisialove, my account has been compromised and I can’t log in into it anymore because the person change my password for a password that I don’t know and an email that is :*****@***.com. I want to assure you guys that this is not my email and that my email is *****@***.com so could someone please help me I’m am having a panick attack.
GetHuman-ayasmin did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-ayasmin
Aug 22nd, 2018 - a mon ago
I have an issue with Snapchat too
Fixed
Seen by 10 customers so far
Similar issue to 11728 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-ayasmin started working on this issue
Aug 22nd 10:02am
GetHuman-ayasmin indicated the issue is not fixed yet.
Aug 22nd 11:38am
GetHuman-ayasmin indicated the issue is not fixed yet.
Aug 22nd 11:39am
GetHuman-ayasmin indicated the issue is not fixed yet.
Aug 23rd 12:14pm