when I go onto Snapchat it’s lags me off the app , but I cannot do anything on the app...

GetHuman-ellejaqu's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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The issue in GetHuman-ellejaqu's own words
when I go onto Snapchat it’s lags me off the app , but I cannot do anything on the app without it closing down on me , when I take a photo it goes off the app , it won’t let me do anything also it’s been happening for a few days and it won’t stop freezing so can you sort it out so that I can go on snapchat without it closing the app as I use it a lot to contact friends and family
GetHuman-ellejaqu did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-ellejaqu
Aug 22nd, 2018 - 5 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
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GetHuman-ellejaqu started working on this issue
Aug 22nd, 2018 9:13am