account was hacked and i no longer have access to the account. number and email was changed
GetHuman-trillin's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-trillin's own words
The problem: account was hacked and i no longer have access to the account. number and email was changed
GetHuman-trillin did not yet indicate what Snapchat should do to make this right.
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