I recently changed my phone number. I had two factor set up with snapchat on my snapcha...

GetHuman-krystiej's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-krystiej's own words
I recently changed my phone number. I had two factor set up with snapchat on my snapchat account. I accidentally signed out of my snapchat account without taking two factor off. There were pictures on my snapchat account that i did not save of my boyfriend of * years who has recently passed away. PLEASE help me get access so i can save those pictures..... PLEASE
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Customer service issue
Reported by GetHuman-krystiej
Aug 22nd, 2018 - 5 mons ago
I have an issue with Snapchat too
Seen by 9 customers so far
Similar issue to 11686 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-krystiej started working on this issue
Aug 22nd, 2018 1:45am
GetHuman-krystiej indicated the issue is not fixed yet.
Aug 23rd, 2018 1:15pm