I had to do a factory reset on my phone, because I got locked out of my phone. My email...

GetHuman-jessdelr's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-jessdelr's own words
I had to do a factory reset on my phone, because I got locked out of my phone. My email is *****@***.com and my phone number is ***-***-****. I don't remember my username exactly, but it was something like jessisilver* or jessilver*. I made that account within the past year (****) Can you please help me recover it?
GetHuman-jessdelr did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-jessdelr
Aug 21st, 2018 - 3 mons ago
I have an issue with Snapchat too
Fixed
GetHuman-jessdelr shared how to fix
Seen by 4 customers so far
Similar issue to 11669 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-jessdelr started working on this issue
Aug 21st 9:23pm
GetHuman-jessdelr confirmed the issue is fixed. Hooray!
Aug 21st 10:55pm
GetHuman-jessdelr confirmed the issue is fixed. Hooray!
Aug 24th 6:57pm