Someone has used my information to make an account

GetHuman1020228's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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GetHuman1020228's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1020228 will want to follow the link below to head to their help center. We will check on GetHuman1020228 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1020228 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1020228's own words
The problem: Someone has used my information to make an account
GetHuman1020228 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Customer service issue
Reported by GetHuman1020228
Aug 21st, 2018 - 5 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 11652 others
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GetHuman1020228 started working on this issue
Aug 21st, 2018 7:55pm