T*****@***.com*User name: stiffuller*I have saved messages on my snapchat account from...

GetHuman994154's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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The issue in GetHuman994154's own words
T*****@***.com*User name: stiffuller*I have saved messages on my snapchat account from someone with dates that aren’t correct! I’ve not saved them and they are years old but show last year! I have an iPhone and obviously the cloud. Having a new phone and reinstalling the app, there are clearly glitches that reset these to a different date!?! Are you able to sort these glitches and even rectofiy it for me as it’s causing me problems! I know you’re a huge company and you probably get this a lot! But can you confirm these issues for me I’d be forever great full! As at the moment I’m extremely unhappy and need this resolved! Even if you can’t reset the dates can you confirm this happens? Or is it something icould creates? Many thanks
GetHuman994154 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman994154
Aug 16th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 11042 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman994154 started working on this issue
Aug 16th, 2018 1:00pm
GetHuman994154 indicated the issue is not fixed yet.
Aug 16th, 2018 1:00pm