T*****@***.com*User name: stiffuller*I have saved messages on my snapchat account from...
GetHuman994154's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
GetHuman994154's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman994154 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman994154 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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The issue in GetHuman994154's own words
T*****@***.com*User name: stiffuller*I have saved messages on my snapchat account from someone with dates that aren’t correct! I’ve not saved them and they are years old but show last year! I have an iPhone and obviously the cloud. Having a new phone and reinstalling the app, there are clearly glitches that reset these to a different date!?! Are you able to sort these glitches and even rectofiy it for me as it’s causing me problems! I know you’re a huge company and you probably get this a lot! But can you confirm these issues for me I’d be forever great full! As at the moment I’m extremely unhappy and need this resolved! Even if you can’t reset the dates can you confirm this happens? Or is it something icould creates? Many thanks
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