I logged out of my Snapchat to update it. I tried to log on but i forgot my password be...

GetHuman992020's customer service issue with Snapchat from August 2018

10883 similar
0 following
Help with my Snapchat issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman992020's own words
I logged out of my Snapchat to update it. I tried to log on but i forgot my password because Snapchat had me change my password plenty of times. My account name is t.taaylor and to prove that it is that the phone i have connected to it is ********** i can’t reset my password via email because i have no email connected to it that has been verified. I also can’t connect to it via sms because i have a new number. I’ve been trying different passwords for months and none of them works. I really hope there is a way to get my Snapchat back without making a new one because i have so many memories in that. My new phone number is **********. My email is *****@***.com it wouldn’t verify for that Snapchat because it said it was being used. I think i did disconnect it though so if i can have my old Snapchat back i would connect my new phone number and my email that stays the same. Please help!
GetHuman992020 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman992020 fixed the problem
We are waiting for GetHuman992020 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman992020 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman992020
Aug 14th, 2018 - a yr ago
I have an issue with Snapchat too
Seen by 8 customers so far
Similar issue to 10883 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman992020 started working on this issue
Aug 14th, 2018 7:51pm
GetHuman992020 indicated the issue is not fixed yet.
Aug 18th, 2018 4:34am