My ex-wife hack my Snapchat account so when I go in this morning to log in it said that...

GetHuman-bdandy's customer service issue with Snapchat from August 2018

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The issue in GetHuman-bdandy's own words
My ex-wife hack my Snapchat account so when I go in this morning to log in it said that I had incorrect password so I went to change my password and when I try to send the *-digit verification code to my email it said that that wasn't the email I had on file for my account so I just randomly had a thought to myself and said let me see if she tried to hack my account so I used her email and it went through so now I'm stuck in a dilemma where she can log into my account right now and by the way we are separated we're getting a divorce so can you please help me?
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Snapchat

Customer service issue
Reported by GetHuman-bdandy
Aug 13th, 2018 - a yr ago
I have an issue with Snapchat too
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Seen by 6 customers so far
Similar issue to 10768 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-bdandy started working on this issue
Aug 13th, 2018 6:05pm
GetHuman-bdandy indicated the issue is not fixed yet.
Aug 13th, 2018 7:07pm
GetHuman-bdandy indicated the issue is not fixed yet.
Aug 15th, 2018 6:22am
GetHuman-bdandy indicated the issue is not fixed yet.
Aug 15th, 2018 6:22am