I need my stuff in my eyes only to come back. I had a lot of family things in there!

GetHuman984733's customer service issue with Snapchat from August 2018

10 views
 | 
10735 similar
 | 
0 following
Help with my Snapchat issue
GetHuman984733's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman984733 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman984733 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman984733's own words
I was trying to see all the stuff in my eyes only ... I couldn’t remember the passcode to my “my eyes only” section so I reset the password, when I did this I then went into my “my eyes only” section and it said “you have nothing in my eyes only.” When I know I have moved TONNES of things into that section! My username is @allybear*** and I want all my stuff back! NOT HAPPY!
I LOST ALL MY STUFF IN MY EYES ONLY! WHICH HAD SO MUCH OF MY FAMILY!
I just want the stuff in my eyes only too come back to my account
I’ve been a customer for about * years now, and this has never happened before. I just want this fixed.
I’ve googled ways to fix it and nothing came up.
I have an issue with Snapchat too
How GetHuman984733 fixed the problem
We are waiting for GetHuman984733 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman984733 fixes it.
This email address isn't valid

Snapchat

Snapchat’s my eyes only
Customer service issue
Reported by GetHuman984733
Aug 13th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 10 customers so far
Similar issue to 10735 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman984733 started working on this issue
Aug 13th, 2018 11:42am
GetHuman984733 indicated the issue is not fixed yet.
Aug 13th, 2018 7:36pm
GetHuman984733 indicated the issue is not fixed yet.
Aug 13th, 2018 7:39pm
GetHuman984733 indicated the issue is not fixed yet.
Aug 13th, 2018 7:40pm
GetHuman984733 indicated the issue is not fixed yet.
Aug 14th, 2018 9:57pm
GetHuman984733 indicated the issue is not fixed yet.
Aug 16th, 2018 9:46pm